Position title
Field Sales Operative
Directly responsible for generating income, revenue, sourcing potential customers and maximizing sales of the company’s products or services.
·       Drives the sales of Miele appliances by generating leads, establishing contact and developing relationships with prospective clients.

·       Identifies wholesale buyers such as real estate or property developers and pitches sales to them for upcoming projects.

·       Maintains correspondence with existing and prospective clients by responding and following up with emails and phone calls.

·       Delivers accurate product demonstration of Miele appliances to clients and educates clients about the benefits and features of appliances as required.

·       Creates sales quotations for prospective buyers.

·       Demonstrates effective negotiation and persuasion skills in convincing clients to make a sale.

·       Identifies clients who are likely to purchase products and persuades them to attend demonstration classes e.g. cooking classes and laundry demonstration sections.

·       Ensures product brochures are made and sent to clients to inform them on available products.

·       Negotiates products’ terms and conditions with clients.

·       Coordinates with customer care unit to ensure seamlessly installation and commissioning of appliances.

·       Follows up on client satisfaction after installation and purchase of appliances.

·       Follows up with customer service team in resolving customer issues and ensures that feedback is provided to clients within 24 hours.

·       Responsible for driving sales of care products and Miele accessories to clients.

·       Persuades clients to purchase service plan.

·       Responds to client’s complaints during the one-year warranty period and escalates the challenges faced to the customer service team.

·       Ensure all potential clients are brought to the show room.

EDUCATION: ·       Bachelor’s degree from a reputable institution

·       A degree in architecture/design is an added advantage

KNOWLEDGE REQUIREMENTS: ·       Interior design knowledge is an added advantage

·       Architectural background is an added advantage

WORK EXPERIENCE: ·       1 to 3 years of sales experience
SKILLS REQUIREMENTS: ·       Presenting and communicating information

·       Working with people

·       Analyzing

·       Creating and innovating

·       Applying expertise and technology

·       Persuading and influencing

·       Relating and networking

·       Learning and researching

·       Writing and reporting

·       Following instructions and procedures

·       Entrepreneurial and commercial thinking

Employment Type
Job Location
Victoria Island
Date posted
May 8, 2024
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